{"id":1369,"date":"2023-03-01T17:45:07","date_gmt":"2023-03-01T17:45:07","guid":{"rendered":"https:\/\/magicmountainibiza.com\/frequently-asked-questions-faq\/"},"modified":"2023-03-09T17:00:44","modified_gmt":"2023-03-09T17:00:44","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/magicmountainibiza.com\/en\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Nothing You Could Do|700|||||||&#8221; text_text_color=&#8221;#066D78&#8243; text_font_size=&#8221;45px&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Frequently Asked Questions (FAQ)<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;How to proceed with vacuum packaging?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;17px&#8221; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font=&#8221;|600|||||||&#8221; closed_toggle_font=&#8221;|600|||||||&#8221;]<\/p>\n<p><span>Unroll the cushion on a smooth surface. Open the plastic bag containing the cushion and remove it completely. The cushion will regain its volume within 8 to 12 hours, during which time avoid handling it.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How to wash?&#8221; _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; body_font_size=&#8221;17px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_level=&#8221;h2&#8243; toggle_font=&#8221;|600|||||||&#8221; closed_toggle_font=&#8221;|600|||||||&#8221; open=&#8221;on&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Washing will depend on the product purchased.<\/p>\n<p>Please read the washing instructions carefully.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cushion with non-removable filling (Hamsa, Round, Long and Mini)<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Washing instructions<\/span><\/p>\n<ul>\n<li>&#8211; Tie in half with Magic Mountain Tape<\/li>\n<li>&#8211; Wash on a short cycle in the washing machine with cold water.<\/li>\n<li>&#8211; Use neutral laundry soap.<\/li>\n<li>&#8211; For more stubborn stains use stain remover.<\/li>\n<li>&#8211; NEVER use SANDWASH<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Drying instructions<\/span><\/p>\n<ul>\n<li>&#8211; Leave to dry in a well-ventilated room.<\/li>\n<li>&#8211; If using a tumble dryer, use a low temperature or air dryer only.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Outdoor cushions<\/strong><\/p>\n<p>Washing and drying will depend on the fabrics chosen. In this case, each part will include its own instructions.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cushion square with patchwork<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Washing instructions<\/span><\/p>\n<ul>\n<li>&#8211; Wash on a short cycle in the washing machine with cold water.<\/li>\n<li>&#8211; Use neutral laundry soap.<\/li>\n<li>&#8211; For more stubborn stains use stain remover.<\/li>\n<li>&#8211; NEVER use SANDWASH<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Drying instructions<\/span><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>&#8211; Leave to dry in a well-ventilated room.<\/li>\n<li>&#8211; If using a tumble dryer, use a low temperature or air dryer only.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Cushion square Printed<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Washing instructions<\/span><\/p>\n<ul>\n<li>&#8211; Wash on a short cycle in the washing machine with cold water.<\/li>\n<li>&#8211; Use neutral laundry soap.<\/li>\n<li>&#8211; For more stubborn stains use stain remover.<\/li>\n<li>&#8211; NEVER use SANDWASH<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Drying instructions<\/span><\/p>\n<ul>\n<li>&#8211; Leave to dry in a well-ventilated room.<\/li>\n<li>&#8211; If using a tumble dryer, use a low temperature or air dryer only.<\/li>\n<li>&#8211; If you want to iron the piece<\/li>\n<\/ul>\n<p>NEVER DO IT ON THE DESIGN<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Cushion square Embroidered with embroidery without application <\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Washing instructions<\/span><\/p>\n<ul>\n<li>&#8211; Wash on a short cycle in the washing machine with cold water.<\/li>\n<li>&#8211; Use neutral laundry soap.<\/li>\n<li>&#8211; For more stubborn stains use stain remover.<\/li>\n<li>&#8211; NEVER use SANDWASH<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Drying instructions <\/span><\/p>\n<ul>\n<li>&#8211; Leave to dry in a well-ventilated room.<\/li>\n<li>&#8211; If using a tumble dryer, use a low temperature or air dryer only.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Clutch Bags<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Washing instructions<\/span><\/p>\n<ul>\n<li>&#8211; Hand wash with neutral soap.<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Drying instructions<\/span> <\/p>\n<ul>\n<li>&#8211; Leave to dry in a well-ventilated room.<\/li>\n<li>&#8211; If using a tumble dryer, use a low temperature or air dryer only.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Magic Animals<\/strong><\/p>\n<p><span style=\"text-decoration: underline;\">Washing instructions<\/span><\/p>\n<ul>\n<li>&#8211; Hand wash with neutral soap.<\/li>\n<\/ul>\n<p> <span style=\"text-decoration: underline;\">Drying instructions<\/span><\/p>\n<ul>\n<li>&#8211; Leave to dry in a well-ventilated room.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Patchwork fabric bags<\/strong><\/p>\n<p> <span style=\"text-decoration: underline;\">Washing instructions<\/span><\/p>\n<ul>\n<li>&#8211; Wash on a short cycle in the washing machine with cold water.<\/li>\n<li>&#8211; Use neutral laundry soap.<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline;\">Drying instructions<\/span><\/p>\n<ul>\n<li>&#8211; Leave to dry in a well-ventilated room.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Printed Tote Bag<\/strong><\/p>\n<p> <span style=\"text-decoration: underline;\">Washing instructions<\/span><\/p>\n<ul>\n<li>&#8211; Wash on a short cycle in the washing machine with cold water.<\/li>\n<li>&#8211; If the bag has fringes, wash inside out.<\/li>\n<li>&#8211; Use neutral laundry soap.<\/li>\n<li>&#8211; For more stubborn stains use stain remover.<\/li>\n<li>&#8211; NEVER use SANDWASH<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (FAQ)Unroll the cushion on a smooth surface. Open the plastic bag containing the cushion and remove it completely. The cushion will regain its volume within 8 to 12 hours, during which time avoid handling it.Washing will depend on the product purchased. Please read the washing instructions carefully. &nbsp; Cushion with non-removable filling [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1369","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/magicmountainibiza.com\/en\/wp-json\/wp\/v2\/pages\/1369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/magicmountainibiza.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/magicmountainibiza.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/magicmountainibiza.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/magicmountainibiza.com\/en\/wp-json\/wp\/v2\/comments?post=1369"}],"version-history":[{"count":8,"href":"https:\/\/magicmountainibiza.com\/en\/wp-json\/wp\/v2\/pages\/1369\/revisions"}],"predecessor-version":[{"id":1501,"href":"https:\/\/magicmountainibiza.com\/en\/wp-json\/wp\/v2\/pages\/1369\/revisions\/1501"}],"wp:attachment":[{"href":"https:\/\/magicmountainibiza.com\/en\/wp-json\/wp\/v2\/media?parent=1369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}