Frequently Asked Questions (FAQ)
How to proceed with vacuum packaging?
Unroll the cushion on a smooth surface. Open the plastic bag containing the cushion and remove it completely. The cushion will regain its volume within 8 to 12 hours, during which time avoid handling it.
How to wash?
Washing will depend on the product purchased.
Please read the washing instructions carefully.
Cushion with non-removable filling (Hamsa, Round, Long and Mini)
Washing instructions
- – Tie in half with Magic Mountain Tape
- – Wash on a short cycle in the washing machine with cold water.
- – Use neutral laundry soap.
- – For more stubborn stains use stain remover.
- – NEVER use SANDWASH
Drying instructions
- – Leave to dry in a well-ventilated room.
- – If using a tumble dryer, use a low temperature or air dryer only.
Outdoor cushions
Washing and drying will depend on the fabrics chosen. In this case, each part will include its own instructions.
Cushion square with patchwork
Washing instructions
- – Wash on a short cycle in the washing machine with cold water.
- – Use neutral laundry soap.
- – For more stubborn stains use stain remover.
- – NEVER use SANDWASH
Drying instructions
- – Leave to dry in a well-ventilated room.
- – If using a tumble dryer, use a low temperature or air dryer only.
Cushion square Printed
Washing instructions
- – Wash on a short cycle in the washing machine with cold water.
- – Use neutral laundry soap.
- – For more stubborn stains use stain remover.
- – NEVER use SANDWASH
Drying instructions
- – Leave to dry in a well-ventilated room.
- – If using a tumble dryer, use a low temperature or air dryer only.
- – If you want to iron the piece
NEVER DO IT ON THE DESIGN
Cushion square Embroidered with embroidery without application
Washing instructions
- – Wash on a short cycle in the washing machine with cold water.
- – Use neutral laundry soap.
- – For more stubborn stains use stain remover.
- – NEVER use SANDWASH
Drying instructions
- – Leave to dry in a well-ventilated room.
- – If using a tumble dryer, use a low temperature or air dryer only.
Clutch Bags
Washing instructions
- – Hand wash with neutral soap.
Drying instructions
- – Leave to dry in a well-ventilated room.
- – If using a tumble dryer, use a low temperature or air dryer only.
Magic Animals
Washing instructions
- – Hand wash with neutral soap.
Drying instructions
- – Leave to dry in a well-ventilated room.
Patchwork fabric bags
Washing instructions
- – Wash on a short cycle in the washing machine with cold water.
- – Use neutral laundry soap.
Drying instructions
- – Leave to dry in a well-ventilated room.
Printed Tote Bag
Washing instructions
- – Wash on a short cycle in the washing machine with cold water.
- – If the bag has fringes, wash inside out.
- – Use neutral laundry soap.
- – For more stubborn stains use stain remover.
- – NEVER use SANDWASH